Shipping - Returns- Other Policies
Its free! We offer free standard shipping to the lower 48. Shipping to HI, AK, PR, Mexico and Canada may be available. Drop us a line if you are in one of those locations.
We have a 1-2 day handling time for standard ground shipments and up to a 5 day handling time for freight shipments. After that, please allow 2-4 business days for the item to arrive.
It is important to us that you fully understand the condition, specifications, and proper application of the items you’re intending to purchase. Please feel free to ask any and all questions before buying. So be sure to check out the full description regarding details. Sometimes, we include the manufacturers description for reference. Any implied warranties or included accessories are not applicable We will always take pictures of the accessories and list them in the "Accessories" section so if its not there, its not included.
Your satisfaction is VERY important to us and we would like a chance to make sure you have an excellent experience when dealing with us so please message us with any concerns or questions. We offer a 14-day money back return policy on any item that may arrive DOA or defective (does not apply to items sold “AS-IS” or items sold for “Parts”). Please contact us for instructions before sending anything back. All returned item must include all of the original accessories included in the original sale. To avoid damage, please be sure to pack the items well so they do not shake around when jostled. If the item is heavy, we recommend styrofoam (not peanuts), cardboard wedges, and/or peanuts on the sensitive bits. If the item is light, paper, peanuts, and/or bubble wrap. Try to pack with at least 2 inches of cushioning on any side. Once the item is received back, we'll check it out and issue any refund within 5 business days.
If you ever need to reach us, you can always contact us through this website and we’ll do our best to get back to you within 24 hours. You can also try us at 504-777-3565. We normally respond between the hours of 9AM & 5PM Monday-Friday central time. Please note that we aren’t open most national (US) holidays.